Contact Us

Reach out to us for support, queries, or feedback related to the DCR Platform.

TRAI Head Office

Address

Telecom Regulatory Authority of India
4th, 5th, 6th & 7th Floor, Tower-F,
World Trade Centre, Nauroji Nagar,
New Delhi – 110 029

Phone

+91-11-2323 6308

Email

Office Hours

Monday – Friday: 9:30 AM – 6:00 PM IST
(Closed on public holidays)

DCR Platform Technical Support

Support Email

For login issues, account queries, and platform-related technical problems

Response Time

We aim to respond within 2 working days

Frequently Raised Issues

  • •OTP not received? Check your spam/junk folder or verify your registered mobile number.
  • •Account locked? Email us with your registered email/mobile for manual review.
  • •Rating certificate issues? Email digital-rating@trai.gov.in with your application reference number.